| E-Commerce Adoption & Benefits | SMEs |
| Mean ± SD | |
| Our SMEs use EDI, ECM (Enterprise Content Management) or others software for processing. | 1.82 ± 0.616 |
| Our SMEs share information of product, price and promotion online | 1.84 ± 0.603 |
| Our SMEs use Internet for taking order and billing and automated tracking system for delivery. | 1.90 ± 0.588 |
| Our SMEs use ESCM (Electronic Supply Chain Management) and WMS (Warehouse Management System). | 1.92 ± 0.577 |
| 1: Strongly Agree 2: Agree 3: Neutral 4: Disagree 5: Strongly Disagree | |